Please complete this form to request the Support team send an email on your behalf. Please give at least a month's notice. You don't need to provide the content of the email yet. For unavoidable urgent emails please contact support@cochrane.org directly

Please note we cannot send attachments.

Your name

required

Your Group / Dept / Team

About sending your email

When should the email be sent? Please give at least a month's notice. Support will do their best to meet your requirments while making sure that our audiences are not sent too many emails in one week. If the email has to be sent at a certain time please specify timezone.

required

We will send you a preview of the email and require your approval before sending it out. Is there anyone else who should receive / approve the preview?

Enter their email address(es) here

Should the person(s) above just receive the email preview, or do they need to approve it?

Is the content ready?

Yes

We will contact you once your request is received to arrange for you to send the content plus any images. We will need this as soon as possible, preferably a week before the email is sent. Please note we cannot send attachments.

Details of your email

What name should the email be sent from? (to avoid spam filters it is best to use team names rather than individual names)

required

What address should the email be sent from? (this will receive all out of office replies) We recommend using no-reply@cochrane.org but you can change this:

required

NB to avoid your email being seen as spam, we recommend you do not use an individual person's email address. If you wish people to reply to your email, we recommend you include a link they can click on to reply directly.

Subject line:

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Which category best describes the content of your email?

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Promotional (telling people about events, training or opportunities)

Governance (relating to elections, AGM etc.)

Essential product update (telling people about security patch etc.)

Organizational update (e.g. FES)

Other (please specify below):

Please give further details if needed:

Who should receive the email?

Usually we can only send emails to people who have chosen to opt in (consent) to receiving emails from Cochrane. People manage their communication preferences in their Cochrane Account

You can see a handy guide to the different audiences below.

Who should receive the email? (tick all that apply)

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Core staff (approx 1800 people - anyone with a core group role and central team, 1400 of these are opted in)

Cochrane Supporters (approx 84,000)

Cochrane Members (approx 9,000 people)

People with a specific role / interest (please give details below)

People in a specific group / country etc (please give details below)

Other (please specify below)

Please give further details if needed:

If this is a follow up or reminder email, we can send this to specific people on your original mailing list depending on if / how they engaged with your first email. We can include or exclude:

* anyone who was sent the original email

* anyone who did not open it

* anyone who opened it but didn't click on any links

* anyone who opened it and clicked on at least one link

If this is a follow up email, please confirm the send date of the original email and which of the above groups you would like us to include / exclude from the mailing list

Is there anything else you need to tell us?

Next steps: once you have submitted this request we will review the details and will get in touch with any queries and / or to ask for the content of the email.